Authorization and Billing Specialist

Location: Castleton, Indianapolis, Indiana with some Work-from-Home

About ABC:

As the longest-running ABA therapy provider in the Indianapolis area, we are looking for caring and passionate individuals to work with our patients. With over 300 employees, 12 ABA centers, clinical research teams, family support resources, an ever-expanding portfolio of community outreach partnerships, and an experienced leadership and support team we are committed to providing patients the highest quality programming and services possible.

Position Description:

  • The Authorization Specialist is responsible for overseeing all insurance authorization process for Speech and Occupational Therapy related activities such as initial benefit verification, pre-authorization, and account follow-up
  • Obtain referrals and pre-authorizations as required for procedures
  • Check eligibility and benefits verification for Medicaid patients monthly
  • Prepare paperwork to submit to insurance for client pre-certification of services
  • Maintain insurance and patient files
  • Provide support to clients regarding insurance issues
  • Verify authorizations and follow-up on pending authorizations as needed
  • Maintain client confidentiality per HIPAA Privacy Rule Regulations
  • Communicate issues, info and support needs to CFO
  • Prepare various reports as needed for CFO
  • Cooperates with others to balance the workload and meet project deadlines of the department
  • Other duties as assigned, requested, and/or necessary


  • This person must be comfortable with computers, general office tasks, and excel at both verbal and written communication
  • Experience with billing software
  • Technology competent, including Microsoft Office, GoogleSuite, etc.
  • A positive team player and energetic professional
  • Strong organizational habits with attention to detail and accuracy
  • Good time management skills along with the ability to manage multiple tasks
  • Ability to analyze/solve problems and work in a fast-paced environment
  • Strong communication skills with ability to communicate appropriately given the circumstances of the situation and audience involved
  • Discretion in matters that need to remain private
  • Ability to work with a variety of people, both internal and external

Competitive Pay & Benefits

  • Pay range, $17-$19, Depending on Years of experience
  • 3.5 % Match 401k Plan
  • At least 9 Paid PTOs days, 9 Unpaid days, & 9 Paid Holidays (Additional PTO with each year of Service) or more
  • $2,000 Sign-On Bonus
  • Full Health, Dental, Vision, Life, & Voluntary Life Insurance Coverage
  • Health Savings Accounts & Matching
  • Employee Assistance Program (EAP)
  • Wellness Programs
  • Health Coaching
  • Referral Bonus System
  • Employee Discounts
  • Dedicated Research Department
  • Structured BACB Supervision Program
  • 3 Level BCBA Program with Lead Branch BCBA Opportunities
  • Supportive & Collaborative Teamwork
  • Consistent Company-Wide Communication (2x Week)
  • The ability for Advancement both Clinically & Non-Clinically
  • 7 Tier Progressive Leveling System for Therapists
  • Community Service and Organizational Support

Job Type: Full-time

Salary: $17.00 – $19.00 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
  • Work from home


  • Monday to Friday


  • High school or equivalent (Required)


  • Authorization & Billing: 2 years (Required)

Work Location: One location